Along with the purchase of a GoodNews license you are entitled to get 1 year free support via email starting with the date of purchase.

What's included with email support (license holders only!)

  • Help with installation of the package
  • Help with setup and implementation on your website
  • Usage of the provided Snippets, Chunks, Templates and Resources
  • Usage of the GoodNews Management Interface
  • General questions regarding GoodNews and it's philosophy

We will do our best to answer support tickets within 24 hours (on normal business days). On weekends and holidays your tickets will be answered until the following business day.

I'm a license holder and would like to request support